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Resources

Check out these resources on Open Electricity Market for residential consumers.

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Educational Materials

Download booklets, brochures and other materials on Open Electricity Market.

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Videos

Watch our videos on Open Electricity Market.

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Apply for e-Services

Register for your e-Services account to view and download your electricity usage.

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Forms

Download forms to update your address, close your account and perform other transactions.

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Terms and Conditions

Download standard terms and conditions for contestable consumers in Open Electricity Market and for transmission services.

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Codes of Practice

Read the codes of practice issued by the Energy Market Authority to regulate the activities and conduct of the electricity industry.

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Charges

Learn more about billing-related charges, such as Market Support Services charges and Transmission Loss Factors.